Current understanding and implementation of 'care navigation' across England: a cross-sectional study of NHS clinical commissioning groups
Stephanie Tierney, Geoff Wong, Kamal R. Mahtani
Background: Care navigation is an avenue to link patients to activities or organisations that can help address non-medical needs affecting health and wellbeing. An understanding of how care navigation is being implemented across primary care is lacking. Aim: To determine how 'care navigation' is interpreted and currently implemented by clinical commissioning groups (CCGs). Design and setting: A cross-sectional study involving CCGs in England. Method: A questionnaire was sent to all CCGs inviting them to comment on who provided care navigation, the type of patients for whom care navigation was provided, how individuals were referred, and whether services were being evaluated. Responses were summarised using descriptive statistics.